Refund policy
Refund policy
We understand that online shopping may be a fun, yet overwhelming experience. We strongly encourage you to review sizing, measurements and read the description fully prior to checking out completely. We also recommend to double check and verify your billing address and shipping address and order in full prior to completing your order. A&L wants you to be completely happy with your purchase.
We do not process refunds but will gladly do an exchange within 15 days from the delivery date  of your items. Â
If you’d like an exchange please email a2lbrandhelp@gmail.com to verify the item you want is in stock.
You must include your name, order number, and email so that we may locate your order. Once we receive your returned package we will send you an email confirmation with either your exchange or store credit for the amount you paid for the item. Please note that shipping costs will not be refunded unless the item was an error on our end. It is your responsibility to track your package. We are not responsible for any packages lost in the mail on their way back to our facility.
Once we receive the package all items will be fully inspected. All packages must be received in a box, poly mailers or items in envelopes will not be accepted as items may be at risk of being damaged in poly mailers or envelopes during the delivery process.
Once your items are received and the inspection is approved, you will receive a credit exchange within 24-48 hours. You will be notified by e-mail with your credit total.
Please note:
ALL SALE OR DISCOUNTED ITEMS ARE FINAL SALES!
No refunds or exchanges will be allowed on any items purchased during sales, clearance and or Last call sales.
Preorders are non-refundable unless there is an error on out end or we exceed out projected turnaround time.Â
If you have any questions please feel free to contact us at
a2lbrandhelp@gmail.com
Please send unworn items in the same manner as you received them to:
A&L
Exchange
1846 Empress Lane
Turlock, CA. 95382
a2lbrandhelp@gmail.com
Please send unworn items in the same manner as you received them to:
A&L
Exchange
1846 Empress Lane
Turlock, CA. 95382